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Your reputation= your product's reputation. If the public does not like you, they will not like your products no matter how cheap or good. That is how the business world works. Many non-business people think this is stupid, and to some extint it is, BUT It can be stupid and you can sell many products, or it can be stupid and you can sell few, the decision is up to the business. There are a few people that do not like me, and they will pay much more for an inferior product before they buy something from me, that is just how it is. In business you will only satisfy X% of your customers, and X is always less than 100.
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